Job Description :
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Huge vacancies in International bpo for inbound Technical support process
Taking inbound calls with printer, router and antivirus issues from the customer.
Diagnosing the issue and recommending the best plan to the customer.
Selling technical support plan along with relevant software .
Candidate Profile :
Must Have Experience in Outbound or Inbound Tech Support for more than 1 Years -2 years
Must know how to close their own calls.
Must have good convincing and sales skills.
Shift : US Shift
Working Days: 6 days(rotational Off 1 day)
For more details Eight four two zero eight one five one five nine (HR – Maya)